Privacy Policy

Last updated: 17 Oct 2026
How PetsPash collects and uses your information.
1

Information we collect

  • Account details: name, phone number, e-mail, delivery addresses.
  • Order details: products purchased, order value, payment status.
  • Usage information: pages viewed, searches, device/app version.
2

How we use it

  • To process and deliver your orders, and provide customer support.
  • To send order updates and, if you opt in, offers via WhatsApp/SMS/e-mail.
  • To improve our website, app and product recommendations.
3

Sharing

We share information only with the delivery and payment partners needed to fulfil your order, and do not sell your personal data to third parties.

4

Your choices

You can update your profile and addresses any time from My Account, opt out of marketing messages, and request deletion of your account and data - see our Delete Account page for how.

5

Security

We take reasonable technical and organisational measures to protect your data, including hashed passwords/OTPs and restricted access to customer records.

6

Contact

For privacy questions or requests, reach us via our Contact page or WhatsApp.